top of page

Privacy and Cookies Policy

Erika's House Cleaning LLC is dedicated to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website or utilize our services.
 

1. Information We Collect

We collect personal information that you provide directly to us, including:

  • Contact Information: Name, email address, phone number.

  • Service Details: Information related to the cleaning services you request.
     

Additionally, we may automatically collect information about your device and usage of our website, such as:

  • Device Information: IP address, browser type, operating system.

  • Usage Data: Pages visited, time spent on the site, and other analytical data.
     

2. How We Use Your Information

We utilize the information collected to:

  • Provide Services: Schedule and fulfill cleaning appointments.

  • Communicate: Send confirmations, updates, and respond to inquiries.

  • Improve Our Services: Analyze usage to enhance user experience and service offerings.

  • Marketing: With your consent, send promotional materials and offers.
     

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with third parties only in the following circumstances:

  • Service Providers: Trusted partners who assist in operating our website and conducting our business, with strict confidentiality agreements.

  • Legal Requirements: If required by law or in response to valid requests by public authorities.
     

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.
 

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content.

  • What Are Cookies?: Small text files stored on your device that help us understand your preferences.

  • Your Choices: You can set your browser to refuse cookies or alert you when cookies are being used. However, some parts of our website may not function properly without cookies.

  • Third-Party Cookies: We may use third-party services, such as Google Analytics, that set their own cookies to collect and analyze usage information.
     

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the data we hold about you.

  • Correction: Request correction of any inaccurate or incomplete data.

  • Deletion: Request deletion of your personal data, subject to certain exceptions.

  • Objection: Object to the processing of your data for direct marketing purposes.

To exercise these rights, please contact us at info@erikas-housecleaning.com.
 

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new policy on this page and updating the effective date. We encourage you to review this policy periodically.
 

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
 

Erika's House Cleaning LLC
5635 Industrial Pl
Colorado Springs, CO 80916
Email: info@erikas-housecleaning.com
Phone: (719) 510-0323

bottom of page